Office Team: When you order one of our products, we will ensure that the process is as simple and efficient as possible. Our friendly and helpful customer service team are ready and willing to help in any way they can
Sales & Marketing: If a hospital uses one of our products, we make sure the surgeon is trained and there is someone from our helpful team to assist the surgical team. All of our sales team have expert knowledge and experience when it comes to this area of work.
Joining Joint Operations in April 2017 to develop the Spinal division, Christian comes with extensive experience across the NHS and sales & marketing, having served in senior management positions with Fannin and Medtronic.
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Richard is a Director of Neuro Spine and the Managing Director of Joint Operations. Richard is ultimately responsible for the service provided by the Joint Operations family. He spends the majority of his time with our customers and is always keen to discuss what we do well as a company and the areas in which we could improve. Richard has worked in medical device distribution since 2002.
Richard founded Joint Operations in January 2015 having worked in medical device distribution since 2002. If you wish to speak with him then please get in touch via the following:
Jim leads the Marketing team at Joint Operations. This is a multifaceted role, producing the material with which we communicate (including this website!), our education programme and evolving the strategic development of the business.
Stuart moved from the Aerospace industry to Healthcare when he joined Joint Operations in 2015. Stuart has a broad role covering general management, partnerships with our supporting organisations and oversight of our quality standards.
Beckie has worked with Joint Operations & Regen Medical since 2015 and is HR & Project Manager for the Joint Operations Family. Beckie oversees HR for the group and with her organisational skills and event management experience, she also looks after a number of the larger company events and projects. In addition, Beckie provides sales and marketing support to the Regen Medical team and PA support to the Group Directors.
Lauryn joined Joint Operations family in November 2018.
Having worked hard to gain valuable experience in a number of departments within the business, Lauryn has joined the Technical Services Department, supporting our customers with their ordering needs.
Pete joined Joint Operations from Northstar Orthopaedics. Pete looks after Operations and Logistics for the Joint Operations family, working closely with a number of different internal departments and liaising closely with customers and theatre teams to ensure the planning of surgical procedures.
Pete is also a Person Designate on the Joint Operations Human Tissue Licence.
Sam joined Joint Operations as a Business Administration Apprentice in August 2016. Following the successful completion of his Apprenticeship, Sam was offered full time employment with Joint Operations. Sam now leads the Technical Services team as Technical Services Manager, co-ordinating orthopaedic loan systems and human tissue grafts for elective and trauma surgery.
Jordan joined Joint Operations in February 2019. Jordan supports the Technical Services team, processing customer orders and supporting the HTA function of the business.
Ryan works as part of our Technical Services team. Having previously worked in a retail environment Ryan prides himself on his high level of Customer Service. In his spare time he likes going to the gym, swimming and socialising with friends….
Jordanna joined the Joint Operations in 2019. Working as our Accounts Supervisor, Jordanna’s knowledge, skills and consistent level of enthusiasm make her a perfect addition to the Accounts team….
Jack is currently studying for his Level 3 AAT Apprenticeship alongside working in our Accounts Department. Jack enjoys travelling and is currently learning to drive….
Hattie joined the team in 2019 and has since worked to create online visual content. Hattie attends our ‘Savethejoint Education’ workshops and events to create an online record of past events…
Stewart has over 20+ years of experience in the distribution industry, working for some of the major couriers in the UK. He now brings this knowledge to Joint Operations, as our dedicated driver for Same Day and Out of Hours requests….
JOINT OPERATIONS LTD
Unit 11 Interface Business Park
Binknoll Lane
Royal Wotton Bassett
Wiltshire
SN4 8SYV
Company no. 11817255
VAT no. GB 319141520
OFFICE HOURS:
Mon - Fri 08:30 to 17:30
Tel. 01793 575 050