Office Team: When you order one of our products, we will ensure that the process is as simple and efficient as possible. Our friendly and helpful customer service team are ready and willing to help in any way they can
Sales & Marketing: If a hospital uses one of our products, we make sure the surgeon is trained and there is someone from our helpful team to assist the surgical team. All of our sales team have expert knowledge and experience when it comes to this area of work.
Richard is the Managing Director of Joint Operations and ultimately responsible for the company’s service. He spends the majority of his time with our customers and is always keen to discuss what we do well as a company and the areas in which we could improve.
Richard founded Joint Operations in January 2015 having worked in medical device distribution since 2002. If you wish to speak with him then please get in touch via the following:
Beckie has worked with Joint Operations & Regen Medical since 2015 and is HR & Project Manager for the Joint Operations Family. Beckie oversees HR for the group and with her organisational skills and event management experience, she also looks after a number of the larger company events and projects. In addition, Beckie provides sales and marketing support to the Regen Medical team and PA support to the Group Directors.
Lauryn joined Joint Operations family in November 2018.
Having worked hard to gain valuable experience in a number of departments within the business, Lauryn has joined the Technical Services Department, supporting our customers with their ordering needs.
Pete joined Joint Operations from Northstar Orthopaedics. Pete looks after Operations and Logistics for the Joint Operations family, working closely with a number of different internal departments and liaising closely with customers and theatre teams to ensure the planning of surgical procedures.
Pete is also a Person Designate on the Joint Operations Human Tissue Licence.
Sam joined Joint Operations as a Business Administration Apprentice in August 2016. Following the successful completion of his Apprenticeship, Sam was offered full time employment with Joint Operations. Sam now leads the Technical Services team as Technical Services Manager, co-ordinating orthopaedic loan systems and human tissue grafts for elective and trauma surgery.